2. Home
  4. Docs
  6. CV180 SDI Converter
  8. USER_MANUAL
  10. FAQ

FAQ

  1. The PWR indicator light is off
    Please check whether the power supply is working, or if the power supply meets the device of the standard (DC 12V/1A).
  2. The PWR indicator light is flashing
    Device fault, please contact the vendor for repairing.
  3. LOCK indicator is flashing, output blue screen/black screen
    SDI input signal is not normal (not locked), please check the connection of SDI signal whether is correct, replace the SDI cable and confirm whether the input format is supported.
  4. RUN indicator light is off
    Device fault. If the device output is abnormal, try to restore the factory settings.
  5. No image output
    First, use the remote control to check if there is a menu display. If so, check whether the input is normal. If not, check the output cable and receiving monitor, and modify the output resolution format to match the receiving device. If the problem still exists, please press the POWER/RESET button on the remote control, hold for one second and repress the " POWER/RESET " button to restore the factory settings.
  6. No HDMI/analogy audio output
    Please check whether the SDI signal is with audio. then whether the HDMI displayer support audio (some displayers with HDMI interface but not support audio, actually it is DVI displayer).

How can we help?