Download upgrade firmware

Kiloview will continue to provide the firmware of updating functions and fixing bug for P2, please visit: https://www.kiloview.com/en/support/download/ Select “video encoders” > “P2”, find and download the latest firmware.

Upgrade device firmware

Login the management web page of P2, click "Settings"– "Firmware Upgrade" to check whether the latest firmware version downloaded is higher than your current version. If yes, select the downloaded firmware and click "Firmware Upgrade".

After uploaded the firmware successfully, it need reboot the device. After clicking “ok”, the device will restart, please be patient.

Note:

Please not power off during the upgrade process, otherwise the device couldn’t work.

Due to the configuration differences between different versions, it is recommended to restore the factory settings of the device after the upgrade to ensure a better user experience.

Generally, it will take 3-5 minutes to upgrade the device. If it’s still not completed after 5 minutes, please try refreshing webpage, if you still can’t access it, please try to contact technical support.